Frequently Asked Questions
Booking a taxi with us is simple! You can book through our website, mobile app, or by calling our customer service hotline. Provide your pick-up location, destination, date, and time, and we will take care of the rest.
Yes, we accept credit card payments for your convenience. Our drivers are equipped with card readers to process your payment securely.
We understand that plans can change. You can cancel your taxi booking free of charge up to a certain time before the scheduled pick-up. Please refer to our cancellation policy for specific details.
Absolutely! All our drivers are licensed, experienced, and undergo rigorous background checks. They are trained to prioritize passenger safety and provide excellent customer service.
Upon booking, you will receive details about your assigned driver, including their name, contact information, and vehicle details. Additionally, our drivers can display a personalized sign or use a designated meeting point for easy identification.
Yes, we understand the importance of providing inclusive transportation options. We offer wheelchair-accessible vehicles to accommodate passengers with mobility needs. Please inform us of your requirements during the booking process.